Within a hotel, there are many tasks related to cleaning that includes dishwashing, inside and outside windows cleaning, mirrors being polished, laundry, and carpet cleaning. For almost all of those jobs, it is feasible for the hotel to use its own staff given that operating dishwashers or doing laundry is not something that requires a huge amount of skill or resources.
However, when it comes to carpet cleaning, whilst some can be done in-house, the caveat is that the hotel must have in place processes and SOPs that ensure their carpets are cleaned properly and thus look clean at all times. Guests are unlikely to return nor post a positive review if what is under their feet as they walk around the hotel looks filthy and covered in stains.
So, how does a hotel ensure that its carpets are clean and well-maintained so that they not only look good but also last longer thus reducing the costs of replacing them? To find out, keep reading as we have compiled a guide to maintaining hotel carpets from the advice of the professionals at Brilliance Carpet Cleaning.
Daily Vacuuming
While it might seem like an everyday household chore, vacuuming carpets, especially within a hotel, can make a huge positive impact on both the cleanliness of the carpets and their lifespan, often by as much as 50%. Vacuuming will remove lots of debris from the fibres of carpets, and this is debris that, as people walk on the carpet, will wear fibres thus diminishing the carpet’s appearance and reducing its life.
One point here is that for vacuuming hotel carpets, cheap $100 household vacuum cleaners are not the answer as they do not have sufficient suction power to give the required results. Instead, professional-grade vacuum cleaners are needed, and, although they will cost a lot more, the investment in terms of good carpet maintenance is worth it given they have the necessary suction to remove high quantities of debris from carpet fibres.
Removal Of Stains
Carpet stains in hotels can occur for a huge variety of reasons which include:
- Spilled drinks
- Other spillages e.g. soup
- Food being dropped
- Mud from shoes
- Polish from shoes
- Chewing gum
- Guest’s makeup
- Vomit
All of these and anything else you can think of that can find its way onto a hotel’s carpet will leave a stain, especially if it is not dealt with quickly. This brings us to a crucial element of carpet maintenance and that is ensuring all staff should be made aware that spills and anything else that can cause a carpet stain, must be dealt with immediately. Usually, this will entail dabbing the affected area to soak away any liquid.
Another key point regarding dealing with stains is that they should not be scrubbed vigorously as this can cause the stain to spread and also damage the carpet fibres. There is also a way of dealing with each specific stain type that should be adhered to.
Professional Carpet Cleaning
Even if a hotel does all of the above to a good standard, it will still not provide them with the cleanest carpets possible, nor help to maintain its carpets to an optimum level. For these, the only solution is to hire a professional carpet cleaning company.
Pro carpet cleaners can deal with stains that most mere mortals would give up on, they can clean carpets to standards that make them look as new, and most importantly help to maintain their looks. This will also help to prolong the lifespan of carpets.
Above all else, professionally cleaned carpets will be noticed by guests when they are walking on and across those carpets be that in their room, the restaurant, along corridors, or in the bar. As such, their opinion of that hotel will rise, meaning they might return, or give the hotel a five-star review.
